Terms & Conditions

1. Services

Tuohy Nutrition provides dietetic and sports nutrition consultations, coaching packages, and educational content. Our services are provided by a registered dietitian (BIG-registered) and are evidence-based. However, they do not replace medical treatment from a physician.

2. Cancellations

Clients must notify the dietitian as soon as possible if unable to attend. Appointments that are not cancelled at least 48 hours in advance will be charged in full. Cancellations can be made by telephone, WhatsApp, or email.

3. Pricing & Insurance

Dietetics is covered for 3 hours annually under basic health insurance. Additional hours may be covered under supplementary policies. Current pricing is available on the Pricing & Insurance page. Standard rates agreed with health insurers apply, with surcharges for home visits where applicable.

4. Terminating Treatment

Clients may end the agreement at any time with 48 hours written notice before scheduled appointments. The dietitian may also terminate the agreement if expected results are not achievable, providing timely notice to the client.

5. Payment & Declarations

Clients receive invoices after sessions and must pay within 14 days. Costs may be declared to health insurers for reimbursement depending on individual policies and personal deductible (eigen risico).

6. Failure to Pay

Non-payment within the specified period triggers default status. All costs related to the collection of the relevant claim — including collection agency and legal fees — will be charged to the client. A reminder is typically sent first. Second reminders incur €5 in administrative costs; third reminders incur €10.

7. Liability

The dietitian's advice is by nature results-oriented without guaranteeing that result. The dietitian excludes liability for damage arising from advice unless intent or gross negligence is proven.

8. Complaints

Clients should contact their dietitian first regarding any dissatisfaction. Unresolved complaints can be filed with the Paramedics Complaint Desk:

• www.klachtenloketparamedici.nl
• Phone: 030 231 8225
• Email: info@klachtenloketparamedici.nl

9. Intellectual Property

All content on this website — including text, images, e-books, and graphics — is the property of Tuohy Nutrition and may not be reproduced or distributed without permission.

10. Contact

Sarah Tuohy
Studio Oost West (Shiatsu Plus)
Westblaak 88-122, Unit C, 3012KM Rotterdam
+31 6 42 55 63 22
info@tuohynutrition.com